The employment services industry in Canada was negatively affected by the COVID-19 pandemic. The operating revenue for the employment services industry group fell 7.5% to $15.8 billion in 2020. To curb the spread of the virus, several public health measures were implemented, such as mandating non-essential businesses to close. This had an impact on labour markets. Employers slowed hiring and furloughed staff, while employees were hesitant to change careers or fields. When public health restrictions loosened in late spring 2020, the labour market started to recover.